Microsoft Gold Cloud CRM and Gold Cloud Platform Partner

The power of “Why” and UX

We believe the user experience is critical for any app, website, software, product or service to be successful. It’s for that reason alone that we emphasize the importance of UX throughout our organization. Our design team reviews, dissects, and inspects the user...

Usability Testing – Bruising egos since…

…forever. I just had this epiphany; usability testing threatens our egos which actually stops us from advancing our products. To conduct usability testing is akin to admitting that something we built may not be correct. But, you might think to yourself, “I am...

UX Focus: #3 Skype Permissions

Welcome to the third installment of UX Focus where we discuss all things user experience related. This post is focused on a prompt from Skype to allow a .exe file access.   Skype Permissions When I launch Skype it pops up with this lovely prompt stating that...

UX Focus: #2 Windows 10 Can’t Stop Won’t Stop

Welcome to the second installment of UX Focus where I discuss all things user experience related. This post is focused on Windows 10 holding my external hard drive hostage.   Windows Can’t Stop The end of the day came around and it was time to pack up my...

UX Focus: #1 Don’t Make Me Think Outlook

Welcome to the first installment of UX Focus where we will discuss all things user experience related. This post is focused on a failed attempt at using the “inline help” design pattern. Microsoft Outlook Issue I was sending out an email and Outlook...