by William Jacobson | Sep 28, 2016 | Blog, Featured, Microsoft Dynamics
I recently had an issue with updating a crm solution, where the error was that one of the workflows had a bad reference. Confusion set in when I saw that there was no workflow with that name in the CRM organization. An advanced find later, I discovered that the…
by William Jacobson | May 16, 2016 | Blog, Microsoft Dynamics
I was recently on a project that included setting up Service Level Agreements in Dynamics and found that they are a versatile tool for tracking the amount of time users take to perform tasks on a case. Here is an overview of what you can do with them. To manage an…