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Sitecore and Dynamics CRM: Connecting Contacts

by Josiah Hewitson | Feb 23, 2017 | Dynamics 365, Microsoft Dynamics

Probably one of the most fundamental reasons to connect Sitecore and Dynamics CRM is to provide the ability to track your contacts as they visit and use your site. It’s also imperative to provide custom experiences that reflect your relationship with your…

Sitecore and Dynamics CRM: a match made in marketing heaven

by Josiah Hewitson | Oct 11, 2016 | Azure, Blog, Microsoft Dynamics

A few years ago I was working for a company that was rolling out a new website, built using Sitecore.  At the time the company was using the Personify Association Management System to keep track of its members, and we were looking for ways to link Sitecore’s…

Invoice Amounts in Microsoft Dynamics CRM

by Josiah Hewitson | May 16, 2016 | Blog, Microsoft Dynamics

Imagine that you are looking over your ticketing queue, and along comes a ticket: “ITPerson!  The invoice for Customer is wrong!  The amount they are supposed to pay is way off!  This is critical!”.  So, the first thing you think is lets check out the…

Accepting Ignorance – Knowing when to say “I don’t know”

by Josiah Hewitson | Aug 6, 2015 | Blog, Uncategorized

The phrase “I don’t know” holds a certain stigma in the development world.  The idea of admitting that you don’t have all the answers, especially in the consulting space can seem at first glance to be a monumental mistake.  We liken it to such…

5 Things to Remember When Learning Dynamics CRM

by Josiah Hewitson | Nov 5, 2014 | Blog, Services

So I am relatively new to the Dynamics CRM world. Previously, I worked at a medium-sized association (350,000 members) which is/was using TMAR’s Personify Association Management System to handle all their interactions and marketing. We customized it a great…

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