Uncovering Performance Issues in CRM

Many customers come to us to help them track down their performance issues when it comes to CRM. They will see the infamous, never-ending “Loading” or “Saving” message on their screen and wonder what is taking it so long. It used to be easy to blame performance on the…

Deploy in Four: Who Benefits from this Series?

You. How can I be so sure? Because you read the first post (at least I hope you did). This includes consultants, executive directors, board members, staff and committed volunteers. I have written it in such a way that, although not everyone will be able to follow all…

The power of “Why” and UX

We believe the user experience is critical for any app, website, software, product or service to be successful. It’s for that reason alone that we emphasize the importance of UX throughout our organization. Our design team reviews, dissects, and inspects the user…