by Michael Philbrick | Oct 29, 2014 | Blog
Analogies often prove to be helpful and this is no exception. My first introduction to reports in Salesforce was positive and the various videos helpful. The one area that left me without clarity were the relationships among standard reports, custom reports and report…
by Aaron Elder | Oct 28, 2014 | Uncategorized
In his Hiking Both Trails blog, my colleague Michael Philbrick, one of Celedon’s Developers/Consultants, began to introduce the navigational differences between Microsoft Dynamics CRM and Salesforce.com. In Dynamics CRM, administrators and developers primarily work in…
by Michael Philbrick | Oct 24, 2014 | Uncategorized
My first exposure to a major CRM platform was Microsoft Dynamics. Realizing that Salesforce is dominant in the market, my first question was “how are they different?” The short answer is that while both perform very similar functions, and in fact use…