by Chris Scott | Sep 29, 2017 | Blog, Dynamics 365, Microsoft Dynamics, Unified Service Desk
In my previous blog post, I outlined the Case for Microsoft Dynamics CRM Unified Service Desk (USD). The project in that post has entered its second phase with the third phase fast approaching. As critical with any project, the project has well-defined and executed…
by Chris Scott | Apr 26, 2017 | Blog, Dynamics 365, Microsoft Dynamics
Celedon Partners frequently receives requests from clients interested in migrating from an existing CRM solution to Microsoft Dynamics CRM. One of the more challenging source systems to work with is Sage ACT!. This system has been around for many years making a…
by Chris Scott | Aug 7, 2014 | Blog
Salesforce is arguably one of the better CRM systems available on the market today. However, it comes with certain restrictions that make integrating it with other systems difficult. Salesforce has its own data structures, query language and syntax. In addition,…